Terms & Conditions

Important Information regarding website usage, usage of Reports and Forecasts published online and purchased via the web shop and bespoke works commissioned by companies or individuals.  

Welcome to trendaroma.com

If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern the relationship between you and TrendAroma Marketing or TrendAroma in relation to this website and any products used or purchased. If you disagree with any part of these terms and conditions, please do not use our website. When we talk about ‘we’ or ‘us’ we mean TrendAroma Marketing. When we use the term ‘you’ we’re referring to the user/viewer/customer of our website.Please be aware that the use of this website is subject to the following terms of use:

Web Content

The content of the pages of this website is for your general information and use only. It is subject to change without notice. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

Website Material

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions. All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website. Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

Links & General Usage

From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
You may not create a link to this website from another website or document without our prior written consent.
Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Scotland and Wales.

Intellectual Property Rights

The Products contain graphic, visual and textual elements and illustrations (the “Intellectual Property Rights”), all protected by copyrights, rights on the image, rights on models or trademark rights, the holders or owners of which are either TrendAroma Marketing or third parties. In so far as possible, TrendAroma Marketing identifies the authors and/or holders of these Intellectual Property Rights in the Credits. Should a person or entity recognise one of these elements over which they may exercise rights and which are not completely identified or unidentified, TrendAroma Marketing shall remain available to receive such a claim. Under no circumstances can the failure to mention the holder or the author be considered as rendering the Intellectual Property Rights free from exploitation. The rights of use, representation and reproduction over the Products shall continue to be held by TrendAroma Marketing or by the holders of the rights as specified.

Any reproduction, copy, imitation, publication, communication, marketing or use for commercial purposes of one or more of the Intellectual Property Rights and on any medium whatsoever, whether partially or fully, cannot be carried out without the prior and written authorisation of the rights holders.

Standard T&C’s of Online Sale


As all of our digital products are available for immediate download, there is no cancellation available on any digital product. Once a product is received by the client (instant download of digital products) there is no opportunity to cancel the order or request a refund.

TrendAroma Marketing reserve the right to refuse an Order from a Customer with whom there is a dispute over the fulfilment or payment of a previous Order or when the Customer has not complied with these Terms and Conditions.


Please read the product description carefully before purchase to check if it is suitable for your requirements. Please contact us to request samples on info@trendaroma.com or if you have any questions relating to reports, newsletters, reviews or services, before you buy and download, as all digital purchases are final.
We reserve the right to refuse, restrict or deny requests for samples to a customer or potential customer or from people or businesses that we do not feel will use the information we provide with the correct intent or if we feel our services are being abused or mis-used. for any purpose detrimental to TrendAroma Marketing.

Faulty Products

In line with the Consumer Rights Act 2015, if there are faults with any of our Products (digital), you have full rights to a repair or replacement, within 30 days of purchase. Please email info@trendaroma.com with information on any faults, as soon as they become apparent. We will respond to the issue in a timely manner. It is the customer’s responsibility to ensure all information provided is correct including name, address, telephone number and email address.

Product Availability

All products from TrendAroma Marketing are immediately available via download from payment confirmation email and up to 3 days after purchase.

The download includes the PDF version and download links to full files (i.e PowerPoint & PDF) will be sent soon after and in no longer than a 24 period. This download link is available for up to 7 days after receipt.

Pricing & Payment

TrendAroma Marketing reserve the right to change any prices without advance notice. However, all prices in force at the time an Order was placed will remain valid. Payment will be taken in full, at Checkout. The Customer warrants that they have the necessary rights to use the payment card and they are fully authorised to use it to pay for the Order. Failing this, TrendAroma Marketing reserves the right to cancel the sale.

TrendAroma Marketing uses a secure payment method, PayPal, and cannot be held liable for any fraudulent or improper use of the Customer’s means of payment, over which we have no control.

Where an EU VAT number has been provided, VAT on the supply is to be accounted for by the customer (Article 44 service COUNCIL DIRECTIVE 2006/112/EC, reverse charge applies in accordance with Article 196 of COUNCIL DIRECTIVE 2006/112/EC.)

Product Compliance

Upon receipt of the Products, the Customer must immediately check that the Product received complies with the Order placed.

If non-compliance of the Order is proven and confirmed by TrendAroma Marketing, the Customer may ask TrendAroma Marketing either to:
– Have the correct digital product delivered which complied to the one ordered sent to email address supplied at time of order
 – Or be refunded for the price of the digital Product within 30 days of the claim.

Proofreading & Approval

All written and creative work produced by TrendAroma Marketing is subject to final approval by the client before use. TrendAroma Marketing will undertake to produce the best work possible for the client.

However, the ultimate responsibility for proof reading and accepting or rejecting the work rests with the client and we can take no responsibility and accept no liability for damages/costs caused by any errors left in the document. TrendAroma Marketing cannot be held responsible for the legality or validity of information that is produced on behalf of the client.

Non-Disclosure Agreements: Bespoke Projects

When we take on bespoke work we recognise that all information and subsequent work produced with client is subject to the confidentially agreement put in place with our client. Work is branded with the customers own logo and guidelines and becomes the intellectual property of the paying client. It is our strict policy that this work will not be shared with anyone but the agreed parties.  

Use of the New Product Reports

TrendAroma provides a monthly subscription service referred to as ‘New Product Reports’. These can be purchased online or via contacting the company and paying via annual or 6 monthly invoice.

These Reports are not to be distributed to a mailing list or sent out en masse to all the purchasers customers 

The Report is branded with the TrendAroma logo on both the PowerPoint and PDF version and remains the ‘intellectual property’ of the Report producer; TrendAroma. The Report is intended for internal business use and internal distribution only.

Free Editions 

On occasion we may choose to do a promotional campaign on our website, which will include free editions of the New Product Reports, Category Reviews, Key Market Insight Reports or Trend Forecasts, to which all normal terms and conditions are applied and must be agreed to for order processing.

These promotional issues will be supplied in PDF format and are bound by the intellectual properties described in the terms and conditions as remaining the exclusive property of TrendAroma Marketing. 

You cannot therefore; convert, translate, re-format or re-purpose the information or design contained within. It must remain intact in its original format and branding.  

Accuracy of Information

Our Reports, Reviews and Forecasts have been prepared for information and discussion purposes. The information contained within these documents has been obtained from sources believed to be reliable. The originator of these documents makes no guarantee, warranty or representation whatsoever about the accuracy or completeness of any information provided.

Images remain the property of the specified owner unless otherwise stated. Other images have been purchased for intended use to support the report aesthetics and cannot be re-utilised without permission or direct purchase from the original source.